Privacy Notice


HelloDollyLimited (company number 10205110, address 7 Paynes Park, Hitchin, Hertfordshire SGH 1EG)operates this website and is committed to protecting the privacy and security of your personal information.


Thisprivacynoticedescribeshowwecollectandusepersonalinformationaboutyou when you use our website, and during and after your working relationship with us if you are have worked with us or shown an interest in working with us.



What information we hold about you and why it is collected


If you are involved in a project with us, we will usually ask you to provide the following information. Sometimes the information we need will vary depending on the project and the details we need to keep our contestants safe. Your casting or talent agency may have already provided us with this information too, if you found us via your agent.  


The information we hold.          Why is it collected?

Personal contact details              

To ensure we can contact you throughout your involvement with us

Date of birth                                

To verify you are old enough to participate in the relevant TV/show project


To monitor diversity and equal opportunities

Marital status                                

For biographical & editorial purposes

Next of kin and emergency contact.    

To ensure we can contact somebody for you if you become ill or need another form of assistance

National Insurance number        

To ensure we can pay you

Bank account details                   

To ensure we can pay you 

Copy or driving licence or other ID.  

To confirm your identity/eligibility to work in the UK and be involved in the relevant TV show or project

Photographs and filmed material.     

To ensure we can film/create the relevant TV show or project

Information about race, ethnicity or sexual orientation.        

To monitor diversity and equal opportunities

Information from a background check.   

To assess suitability to participate in a project

Health information about you.   

To ensure you are safe whilst on set, and to make reasonable adjustments for you when travelling.


We primarily process your personal data for the purpose of the development, production, distribution and commercialisation of the production or productions in which you are involved. If you are just browsing our website, then we collect the information explained in our FAQs section covering cookies below.  


We also process your data for the following purposes:


What other purposes is your personal information used for?

Making a decision about your casting or the extent and/or nature of your involvement in a development or production project

Determining the terms on which you work for us

Administrating your account

Business management and planning

Making decisions about your continued involvement in development and/or production activities

Dealing with legal disputes

Training requirements

Making reasonable adjustments due to a disability

To comply with legal and regulatory obligations (such as health and safety requirements)

To prevent fraud

To ensure we can film/create the relevant TV show or project

To monitor diversity and equal opportunities

To assess suitability to participate in a project

Analysing participation and creating anonymous statistics.


What lawful basis do we rely on?


We will usually rely on the following lawful bases to process your data:


Type of personal data               Lawful basis

Personal Data                       

  1. To perform the contract in place between us

  2. Where it is necessary for our legitimate interests to promote our business, ensure a successful production/project, and improve our website

  3. Where we need to comply with a legal obligation

Special category Data

  1. With your explicit consent

  2. Where it is necessary to comply with employment law

  3. Where it is in your vital interests

  4. Where it is in the public interest


Less commonly, Hello Dolly may process this type of information where it necessary in relation to legal proceedings or where it is needed to protect your interests (or someone else's interests) and you are not capable of giving your consent,or where you have already made the information public.


Other questions you may have.


Some common questions in connection with how your data is used are set out below:


Additional questions and answers


What cookies do you use and what information does that collect?   

Our website is developed using Wix, which uses non-essential cookies called svSession, SSR-caching, smSession, and TS*. These cookies enable us to understand how people use our website, and make it better in the future.


When will you share my data with somebody else?

We share your data with broadcasters, third party service providers and our group companies as we need to complete the project you are involved in, and where we are required to do so by law. Please contact us to find out who your data is shared with in connection with a specific project/TV show.


We will also share your data with third parties if we reorganise our group of companies, or change our key service providers. And with regulators, courts and public authorities when required to do this by law.


We do not sell your data to any third parties, and never will.


What sort of third parties do you use?

We use IT service providers, casting and recruitment agencies, background check agencies, payroll and pension providers, accountancy, legal and other professional advisers.


Where is my data stored?

Some of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal information will involve a transfer of data outside of the EEA.


Whenever we transfer your personal information outside of the EEA, we ensure it is protected by making sure at least one of the following safeguards is in place:


  • by transferring your personal information to a country that has been deemed to provide an adequate level of protection by the European Commission;

  • by using specific contracts approved by the European Commission which give your personal information the same protection it has within the EEA; and

  • where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US.


To keep this privacy policy as short and easy to understand as possible, we have not set out the specific circumstances when each of these protection measures are used. You can contact us for the details as to how we protect specific transfer of your data.

All information you provide to us is stored on our secure servers or those of our third party data storage providers.


How long will my information be retained for?

We retain your data for the duration of your engagement, plus up to a further six years. We review whether your data should be deleted three years after your engagement ends with us.


What if I refuse to provide you with some or all of the data you ask for?

If you fail to provide certain information when requested, we may not be able to fulfil the contract we have entered into with you (such as giving you the opportunity to provide your contribution or paying you), or we may be prevented from complying with our legal obligations (such as to ensure the health and safety of the individuals working with us).


Will you send me marketing?

If you have asked to receive marketing from us, or have not opted-out of receiving marketing from us when we gave you the opportunity to do so, we will send you marketing in line with any preference you told us about. We rely on your consent to do this (if you opted-in), or our legitimate interest to promote our business (if you did not opt out when given the opportunity to do so).



Your rights under data protection law


Under data protection law, you can:


  • Request access to your data. This enables you to receive a copy of the data we hold about you and to check that we are lawfully processing it.


  • Request correction of the data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.


  • Request erasure of your data. This enables you to ask us to delete or remove data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your data where you have exercised your right to object to processing (see below).


  • Object to processing of your data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your data for direct marketing purposes, research or statistical purposes.


  • Request the restriction of processing of your data. This enables you to ask us to suspend the processing of data about you, for example if you want us to establish its accuracy or the reason for processing it.


  • Request the transfer of your data to another party. 


  • RighttowithdrawconsentInthelimitedcircumstances where you have provided your consent to the collection, processing or transfer of your personal information for a specific purpose, you have the right to withdraw your consent for that specific processing at anytime. To withdraw your consent, please contact us. Once we have received notification that you have withdrawn your. consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.


Privacy law is often complicated, and whether these rights are available to you sometimes depends on the types of data we are handling, as well as why we are handling it. If you would like to exercise any of these rights, please contact us using the details at the bottom of this notice. You always have the right to lodge a complaint with us or the Information Commissioner's Office, the supervisory authority for data protection issues in England and Wales.


Contact Details

Hello Dolly Limited, 7 Paynes Park, Hitchin, Hertfordshire SGH 1E